A frequent type of call I receive in the Customer Care Center at VNSNY relates to patients who have fallen in their homes. I am reminded of the seriousness of such a call as soon as I open my telehealth triage guidelines as listed below:

At least one-third of patients over the age of 65 years and one-half of those over 85 years fall each year. Falls in the geriatric population are associated with significant potential morbidity and occasional mortality. Non-intentional injury is the seventh* leading cause of death in people over 65 years in…