A Letter from a Manhattan Patient

admin July 6th, 2015, 9:30 AM
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thank-youOver the past 16-plus months, I’ve been impressed by the professionalism of all of your nurses, especially my latest (and last) nurse, Hope B. One task the nurses had to perform was to flush and apply dressing to a wound on my lower back. I wasn’t always a good patient, often feeling sorry for myself that I couldn’t see the wound to handle the task myself.

Then along came Hope (!), who first worked to rid me of that negative “can’t do it” attitude, and then patiently informed and trained me…

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A Letter from a Manhattan Resident and Medical Doctor

guest June 1st, 2015, 8:30 AM
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thank-youJust a word of praise for your services, and in particular for the care given by nurse Laura D. My mother passed away on Monday night, four weeks prior to her 97th birthday. For much of the past five years, she has been under the nursing care of your service.

My wife and I have been extremely impressed with the care my mom has received. Being in the health care profession, we are both familiar with all levels of care. Laura in particular was amazing: She helped care for my mother…

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A Letter from a Brooklyn Patient

guest April 6th, 2015, 9:15 AM
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thank-youIn the letters, emails, and phone calls we get from grateful VNSNY patients and their families, they often mention how much they appreciate both the skill and the consistently outstanding personal qualities of our frontline staff. The importance of our patience, kindness and professionalism are expressed in the following letter:

During my recent recuperation for a badly broken ankle, I had the good fortune to have Mr. Jigar P. as my physical therapist. I would like to take a minute to tell you how very pleased I am for having had…

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A Letter from a Manhattan Resident

guest March 2nd, 2015, 8:00 AM
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thank-youI have just finished an intensive physical therapy intervention with VNSNY after knee replacement surgery. I was most fortunate to have Walter H. as the physical therapist whom I saw for almost all of my sessions.

I want to express my sincere appreciation for two things:

First, I found the intensive intervention by the VNSNY physical therapy team to be extraordinarily beneficial, leaving me much further ahead in my rehabilitation than I was at a similar time after my first knee replacement surgery last year.

Second, I am particularly appreciative of Walter’s work…

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A Letter from the Niece of a Manhattan Resident

guest February 2nd, 2015, 7:30 AM
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thank-youI just wanted to take a moment to let you know what a pleasure it was working with Visiting Nurse Margaret T.

Margaret visited my uncle after his discharge from DeWitt Rehabilitation Center. She was not only a well-informed professional, but she was always kind and patient with my uncle, who is an aging senior with hearing difficulty.  She answered my uncle’s questions and patiently addressed his concerns. She instructed my uncle’s home health aides on the proper care of his wounds. She has a wonderful demeanor, never showing that she…

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A Letter from the Wife of a Bronx Patient

guest January 19th, 2015, 7:00 AM
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thank-youI am writing today to thank you for sending our family an angel: Patricia D.

Patricia has been my husband’s visiting nurse since a hip replacement surgery resulted in an ulcer on his foot that needed treatment twice a week to heal. A few weeks after returning home from rehab, my husband suffered a fracture in the leg that had just gotten the new hip, necessitating a second hip replacement surgery. Patricia helped us keep our sanity before my husband went back into the hospital, and we were lucky enough to…

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VNSNY Helps Patients with HIV/AIDS

guest January 5th, 2015, 6:00 AM
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The following guest blog post is excerpted from HIV Plus Magazine:

Andresa Person_Lead“Andresa Person, manager of HIV Program Development, VNSNY CHOICE Select Health at the Visiting Nurse Service of New York, says home health care is actually helping people with HIV live longer (healthier) lives. . . .

“Not very long ago, I worked with a patient who came to us with several heart and kidney conditions, and had become very isolated and depressed. He was in very bad shape emotionally and felt overwhelmed by his medications and the disease. Through care coordination…

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VNSNY and National Rehabilitation Awareness Week

guest September 25th, 2014, 1:17 PM
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ot-weekOn September 22nd, VNSNY marked National Rehabilitation Awareness Week (September 21-27) with an event honoring our own rehab therapists. Occupational therapist Siomara Heron spoke at the event.  Her words reflect the importance of the personal connections that our therapists make with their patients at the same time they are providing them with essential therapy, and how these connections help sustain and support the individuals they work with:

“At the age of 23, my first job was in skilled nursing facility. I loved working with so many seniors, and hearing all their…

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Coordinated Care Saves Lives!

lheller September 11th, 2014, 3:06 PM
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As a VNSNY Population Care Manager, I work to coordinate care of high-risk patients and ensure that all the clinicians are on the same page in regard to the treatment plan. Shortly after I took on this role, I met an elderly couple I’ll call Steve and Rose. Steve was chronically ill and had recently experienced multiple falls, and his care team was concerned that he was no longer safe at home. Steve didn’t want to go to the hospital or another facility for an extended period, however, because he…

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Tools & Encouragement for Overcoming Diabetes

guest July 16th, 2014, 8:00 AM
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DiabetesJuan had diabetes. He had trouble managing his disease and he didn’t feel his medical professionals understood him, which lead to an antagonistic relationship and failing health. Juan was dealing with various complications, and had even undergone a kidney transplant. Luckily for Juan, VNSNY became a part of his care team, and through kindness and understanding, they established a great relationship. As Juan learned to trust his medical team, his health improved.

“Juan had been through a lot prior to coming to me,” remembers his nurse, Huda. “He’d had a kidney…

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