Our Adult Day Center is so lucky to have an exceptional group of home health aides caring for our seniors. Our aides come from Partners in Care, a part of the Visiting Nurse Service of New York that’s been providing home care professionals since 1983. Partners in Care has been a dedicated, outstanding partner to the VNSNY CHOICE Adult Day Center since we opened in 2000. Many of our aides have been here for more than 10 years, and the care and compassion they provide is second to none. For the past five years, Partners in Care staff have come to our Center to lead a spirited multi-cultural sing-a-long, including holiday music, in English, Spanish, Chinese and Creole.
Not only do they provide lively entertainment to our members, but they also collect staff donations and generously give holiday gifts to seniors in need. During the activity, Ms. S. said, “I don’t know what I was singing, but I kept singing!” This speaks to the power of music in bringing joy and holiday spirit to our members–they may not know the words, but they know what makes them feel good! The joy on their faces speaks volumes and stays with them long after they leave the center.
We know how hard Partners in Care works to put this special event together every year and words can’t express how much we thank you for your generous and caring spirit! You have such a positive effect on our members – it’s written all over their faces, no matter what language they speak. We’re already looking forward to next year!
The morning of Dec 29th and 30th, I had set up an aide to come help my mother between 8;30a and 10:30a with one of the supervisors. This was set up to occur every weekend morning for bath care. I have the names with whom I spoke. Both mornings NO ONE came to help my 95 yr old mother out of bed, and to the bathroom.
WE WERE LET DOWN IN A MAJOR WAY AND THIS IS AN OUTRAGE. THE PEOPLE WHO ANSWER THE PHONES ARE THE MESSENGERS AND GIVE THE MSGS. TO THE SUPERVISORS. WE RECIEVED NO CONFRIMATIONS AND ON MONDAY i WILL BE CALLING THE MANAGER OF PARTNERS IN CARE.
SHAME ON YOUR ORGANIZATION!
I’m sorry for your experience. I’m glad you’re contacting the agency so they can intervene and ensure your issues are resolved for the future.— Debbie Stricoff / January 2nd, 2013 at 11:44 am